Administrative processes in healthcare can consume significant time, from managing appointments and billing to keeping clinical records accurate and compliant. GoodX Software provides an integrated platform for UK practices to streamline these essential tasks. It connects diaries, patient records, financials, and communications in a single secure, cloud-based system.
Built for Clinical Workflows in the UK
GoodX offers tools designed specifically for UK-based practices. The real-time diary supports colour-coded calendar views, location filters, and service-specific bookings. Online patient booking portals link directly to the calendar, with automatic SMS and email reminders helping reduce no-shows.
The billing module includes:
- ICD-10 coding integration
- Real-time claim generation
- Auto-linked invoices from completed appointments
Patient records are securely stored and linked to appointment history, enabling clear access to notes, treatment plans, and outcomes. These features work seamlessly together within a cloud platform, allowing authorised staff to access the system from any location.
Suitable for a Range of Practice Types
The platform is adaptable for multiple disciplines:
- General practitioners benefit from tools that combine booking, documentation, and billing
- Allied health professionals can manage longer treatment plans and flexible diaries
- Specialist clinics use advanced appointment structuring and clinical templates
- Group practices rely on multi-user access control, consolidated reporting, and practitioner-level finance tools
Each configuration is pre-set with workflows that fit the discipline, reducing onboarding time and helping staff adopt the system more quickly.
Security and Compliance
GoodX is fully compliant with UK GDPR. Patient data is encrypted both in transit and at rest. Access is role-specific, and every activity within the system is logged. Clinics also have the option to enable two-factor authentication for an additional layer of security.
These features are aligned with ISO27001 certification and built with the privacy standards expected in UK healthcare environments.
Reporting and Financial Insights
With over 100 built-in reports available, clinics can get detailed insights into their operational and financial performance. These include:
- Revenue breakdowns by practitioner, service, or department
- Appointment trends and non-attendance rates
- Outstanding balances, claims status, and payment history
Reports are exportable and can be filtered by time period or team, supporting both day-to-day decisions and longer-term planning.
Support and Implementation
GoodX provides UK-based onboarding and responsive support. From the start, the support team helps configure diaries, set up billing workflows, and import existing patient data. Training is tailored to specific roles, ensuring that admin staff, reception teams, and clinicians each understand the tools they’ll use.
Ongoing support includes:
- Email and live help from a UK-based team
- Access to detailed documentation
- System updates and feature guidance
GoodX Software gives healthcare practices in the UK the tools to manage operations with fewer steps, reduced risk, and better visibility across clinical and financial processes. Whether you’re working independently or in a multi-provider environment, the platform simplifies administration and supports smoother workflows.
